Strong and Steady
One of the most important factors in selecting a solutions provider is their staying power and reliability. Avmark has 95 years under its belt supporting 100s and 1,000s of call center, service desk, IT, sales, engineering, and other users in 24×7 businesses. More than 100 Fortune 500 companies in banking/financial services, entertainment, healthcare/hospitals, hospitality, insurance, retail, and other companies supporting customers around the world and around the clock depend on Avmark.
Avmarkâ€™s engineering staff has an average tenure of 9 years and the majority of the team members are Cisco trained and certified.Â Every day is spent building, reconfiguring, and repairing enterprise equipment, working on average 4 generations of hardware in a given week.Â The staff also spends time in the field working directly with customers to bring that experience back into the lab to continuously drive our quality standards higher.
Also, every facility is ISO 9001:2008 and 14001:2004 certified and OHSHAS 18001:2007 certified, and 24×7 TAC support is always standing by to address issues or dispatch onsite help.
Clients who choose Avmark can rely on Avmarkâ€™s:
- End-to-end IT services
- Global operations, local delivery
- Certified technicians with multi-vendor and multi-platform experience
- 24×7 Technical Assistance Center
- 8x5NBD and 24x7x4hr onsite SLAs
- Lifetime depot warranty